Your Privacy Matters at The Alexander Hotel

We prioritize protecting your personal information throughout your stay

TRANSPARENCY YOU CAN TRUST


At The Alexander Hotel, accessible at alexanderhotel.holidayfuture.com, the privacy of our visitors is one of our top priorities.


This Privacy Policy outlines the types of information we collect and how we use it. It applies only to our online activities and is valid for visitors to our website with regard to information they share and/or that we collect through it. This policy does not apply to information collected offline or through channels other than this website.


If you have questions or would like more information about this Privacy Policy, please contact us at [insert contact email].


Consent: By using our website, you consent to this Privacy Policy and agree to its terms.

Privacy Policy

Personal Information We Collect


Types of Data & Collection Methods

Information you provide directly: When you contact us directly, we may collect information such as your name, email address, phone number, the contents of your message, and any attachments or additional information you choose to share. You'll be told what information is being requested and why at the point we ask for it.


Log files: Like most websites, The Alexander Hotel uses log files as a standard part of hosting and analytics. These files automatically record details such as IP address, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and click activity. This information is not linked to anything personally identifiable and is used to analyze trends, administer the site, and understand visitor behavior.


Cookies and web beacons: We use cookies to store information such as visitor preferences and the pages accessed on our website. This helps us optimize your experience by tailoring content based on your browser type and other details.

how we use your information


Purpose of Data Use

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how visitors use our website
  • Develop new products, services, features, and functionality
  • Communicate with you — directly or through partners — for customer service, updates, and marketing or promotional purposes
  • Send you emails
  • Detect and prevent fraud


PROTECTING YOUR DATA WITH ADVANCED SECURITY MEASURES


How We Secure Your Personal Information

We are committed to safeguarding your personal information and honoring your rights to control how it's used.


California residents (CCPA): Under the California Consumer Privacy Act, you have the right to:


  • Request disclosure of the categories and specific pieces of personal data we've collected about you
  • Request deletion of personal data we've collected about you
  • Opt out of the sale of your personal data


Requests are responded to within one month. To exercise any of these rights, please contact us.


EU/UK visitors (GDPR): If you are located in the EU or UK, you have the right to:


  • Access — request copies of your personal data (a small fee may apply)
  • Rectification — request correction of inaccurate or incomplete data
  • Erasure — request deletion of your personal data, under certain conditions
  • Restrict processing — request that we limit how your data is processed, under certain conditions
  • Object — object to our processing of your data, under certain conditions
  • Data portability — request that your data be transferred to another organization or directly to you, under certain conditions


Requests are responded to within one month. To exercise any of these rights, please contact us.


Children's privacy: Protecting children online is a priority for us. We encourage parents and guardians to observe, participate in, and monitor their children's online activity. The Alexander Hotel does not knowingly collect personal identifiable information from children under the age of 13. If you believe your child has provided us with this type of information, please contact us immediately and we will promptly work to remove it from our records.